Shipping Policy
Last Updated: 5 November 2026
At Miori, we take great care in processing, packaging, and delivering every order safely. Our aim is to provide a smooth and reliable shopping experience to all our customers across India.
Please read our Shipping Policy carefully to understand how your orders are processed, dispatched, and delivered.
1. Order Acceptance and Availability
All orders placed on our website are subject to product availability and order confirmation.
We make reasonable efforts to ensure that product availability information on our website is accurate and up to date.
However, in certain situations, a product may become unavailable after an order has been placed. In such cases, Miori will notify the customer and provide an appropriate resolution, which may include an alternative product or a refund, as applicable.
2. Order Processing and Dispatch
Orders are generally processed within 2–4 business days after successful payment confirmation.
Business days exclude Sundays and public holidays.
Once your order has been dispatched, you will receive a confirmation notification through the contact details provided during checkout.
Please note that processing times may occasionally vary during sales, promotional campaigns, holidays, or periods of high order volume.
3. Estimated Delivery Time
Miori aims to deliver orders across India within the following estimated timeframe:
Standard Delivery: Approximately 3–7 business days after dispatch.
Remote Locations: Delivery may take additional time depending on the delivery address and courier service availability.
These timelines are estimates and may vary depending on the destination, courier operations, weather conditions, public holidays, and other unforeseen circumstances.
4. Shipping and Delivery Partners
Miori may use third-party courier and logistics partners to deliver orders to customers across India.
Once an order is handed over to the delivery partner, shipment handling and transportation are managed through the respective courier network.
We make reasonable efforts to coordinate with our delivery partners to ensure timely delivery and resolve shipping-related concerns.
5. Order Tracking
Once your order has been dispatched, tracking details will be shared with you through the registered email address or phone number, wherever tracking facilities are available.
Please allow some time for tracking information to become active after dispatch.
If you experience any difficulty tracking your shipment or your order is delayed beyond the estimated delivery timeframe, please contact our customer support team with your order number.
6. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the customer completes the payment.
Any applicable shipping charges will form part of the final order amount.
Miori does not currently offer Cash on Delivery (COD). All orders must be paid for through the online payment methods available on our website.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information while placing an order.
Please ensure that your name, contact number, email address, and delivery address are correct before completing the purchase.
Miori shall not be responsible for delivery issues arising from incorrect or incomplete information provided by the customer. However, customers may contact our support team for assistance if an issue is identified before dispatch.
8. Delayed, Lost, or Undelivered Shipments
Although we make reasonable efforts to ensure timely delivery, delays may occur due to circumstances beyond our control, including:
Courier partner delays.
Weather conditions or natural disruptions.
Incorrect or incomplete delivery addresses.
Public holidays or regional restrictions.
Other logistical or operational issues.
If your order is delayed, appears lost, or is marked as delivered but has not been received, please contact us so that we can coordinate with the relevant delivery partner and assist you.
9. Damaged or Incorrect Deliveries
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and clear photographs or videos showing the issue.
Our team will review the complaint and assist you in accordance with our Refund and Returns Policy and applicable consumer protection laws.
10. Contact Us
For any questions or assistance regarding shipping, dispatch, tracking, or delivery, please contact Miori using the details below:
Business Name: Miori
Email: contact@miori.co.in
Phone: +91 9341513106
Business Address:
A-407, T-2, NX One Tech, Zone IV, Greater Noida West, Bisrakh, Gautam Buddha Nagar, Uttar Pradesh – 201306, India.
We appreciate your trust in Miori and thank you for shopping with us.
Miori – Timeless jewellery, thoughtfully chosen.
